Hotel Guest Loyalty · Ghana
Grow your hotel's direct bookings in Ghana
Accra is West Africa's fastest-growing business travel hub. Baobab Loyalty helps Ghanaian hotels turn every stay into a direct repeat booking — via WhatsApp, with no OTA commission.
0%
commission on your direct bookings
10 min
to launch your first WhatsApp campaign
FCFA
billed in West African CFA francs (XOF)
2 bookings
guaranteed or next month is free
Ghanaian hotels are losing revenue every month
Booking.com, Expedia and other OTAs charge 15 to 20% commission on every reservation. Without a guest retention tool, your clients forget you after checkout.
Guests leave and never come back
Your guest had a great stay in Accra. But without follow-up, they are far more likely to book somewhere else next time.
15–20% OTA commission on every booking
Every reservation through Booking.com or Expedia costs you 15–20%. For a hotel in Accra, that adds up to thousands of cedis lost every year to foreign platforms.
No tools built for the Ghanaian market
International CRMs are expensive, complex, and designed for Europe. They don't support WhatsApp as a primary channel, nor West African market realities.
The guest loyalty platform built for Ghanaian hotels
WhatsApp-first, English and French support — Baobab Loyalty is designed for the West African hospitality market.
Import your guest database in 2 minutes
Upload your Excel or CSV file. The system automatically detects columns: name, WhatsApp number, last visit date. No technical skills required.
Automatically segment your guests
Baobab Loyalty identifies guests inactive for 3, 6 or 9 months. Target the right profiles with the right offer at the right time.
Launch a targeted WhatsApp campaign
Write your message or let the AI draft it. Select your segment, confirm and send. Each guest receives a personalized offer directly on WhatsApp.
Why we can afford to guarantee results
Baobab Loyalty is still new in Ghana — we don't have hundreds of reviews to show you. So instead, we prove it differently: if you don't recover at least 2 extra direct bookings in your first full month, we give you the next month free, provided your guest database was correctly imported and at least one campaign was sent.
Pricing built for West African hotels
Billed in FCFA (XOF), the currency used across our payment platform. No long-term commitment. Cancel anytime.
Starter
Up to 30 rooms
- Unlimited CSV import
- Auto-segmentation (3, 6, 9 months)
- Targeted WhatsApp campaigns
- Bookings dashboard
- Email support
Pro
Up to 60 rooms
- Everything in Starter
- AI message generation
- Real-time booking tracking
- Advanced campaign analytics
- Priority support
Premium
Unlimited rooms
- Everything in Pro
- Dedicated WhatsApp API
- Multi-user access
- Personalized onboarding
- Dedicated account manager
Ready to grow your Accra hotel's direct bookings?
Join Ghanaian hoteliers who are increasing direct reservations with Baobab Loyalty. Up and running in 10 minutes, no credit card required.
Start for freeNo credit card required. Up and running in 10 minutes.